The call center industry is said to be one of those industries who have zero tolerance for discrimination. Regardless of your sexual preference, age, educational background and whatnot, if you have the skills suited for a call center job, you are welcome to work here.
In my 2 years of stay in this business from different call centers, I can say that most call center agents are in between the age of 20 - 30 years old. While a big chunk of agents can be considered youth, there are a few who are nearly the age of retirement. In my previous call center, I had a teammate, her age is 56 years old, that is 4 years less than retirement. Though she's the oldest among all employees, she never showed that she's a worthless granny. Her vigor and enthusiasm manifest her dedication and love for work. Everyone on the floor including our manager adores and respects her.
Aside from seeing hardworking grandpapas and grandmamas, the presence of gays and lesbians proved that call center is indeed for everyone. Queers are prevalent in this industry and they come in different forms and sizes from agents up to the top management level. I guess this industry is next to the entertainment world in terms of gay employment. It's indubitably true that gays are a source of fun and laughter wherever they are placed. Their boisterousness and facetious stories of their love and misadventures certainly never fail to make everyone laugh.
It is just so heart-warming knowing that there are already companies in our conservative country who do not show indifference and hostility to these people who are long been disparaged and underrated. Climbing up the ladder should not be gauge on someone else's educational background, age or sexual preference, but rather on their performance and their capabilities to handle higher positions. Thanks to the call center industry for providing a niche where no discrimination exists.
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